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1. About

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This Codespace leverages the Dynatrace Enablement Framework, providing a robust and flexible development environment. Key features include:

  • Seamless operation within GitHub Codespaces, as a remote container, or locally via Docker.
  • Cross-compilation support for both AMD and ARM architectures, ensuring broad compatibility.
  • Adherence to industry standards and best practices to optimize the developer experience.
  • Real-time observability of Kubernetes clusters using Dynatrace Full-Stack monitoring.
  • Integrated Dynatrace MCP Server to deliver deep, actionable insights across distributed systems.

To learn more about the Dynatrace Enablement Framework and how it can enhance your development workflow, please refer to the official documentation

Support Policy - experiment, share feedback, and help shape the future

This repository is part of an enablement project created by the Center of Excellence at Dynatrace. Our mission is to empower you to explore and adopt these resources to accelerate innovation. Support is community-driven and provided exclusively via GitHub Issues.

We will make every effort to assist and address reported problems, but please note:

  • The materials are provided “as-is”, without any warranties or guarantees.
  • Use of this technology is at your own discretion and risk.

We encourage you to experiment, share feedback, and help shape the future. Start building today!

Lab Overview#

During this hands-on training lab, we’ll explore the Digital Experience Management (DEM) and Business Observability capabilities of the Dynatrace platform. The goal of the lab is to provide SEs with the skills required to build a tailored DEM and Business Observability demo for prospects and customers. Participants will gain practical experience by instrumenting Real User Monitoring (RUM) and Business Analytics directly from their local browser using a Chrome extension.

The lab begins with a focus on the customer journey—tracking real-time user interactions on a digital website to understand performance, usability, and experience metrics. Then, we’ll shift to the business journey, automating observability across the full lifecycle of a business process using Workflow Automations, BizEvents, and Business Flows.

By the end of the session, participants will understand how to:

  • Differentiate between digital customer journeys and end-to-end business processes (journeys)
  • Use Dynatrace RUM to monitor and analyze user behavior and experience
  • Leverage the RUM Injector to build tailored RUM demos
  • Capture and correlate business events across distributed systems
  • Build workflows to generate data for tailored business journey demos
  • Visualize and troubleshoot business flows to ensure continuity and performance

Lab tasks:

  1. Customer Journey vs Business Journey
  2. Real User Monitoring
    • Configure Agentless RUM
    • Configure Browser Extension
    • Browse the website to begin data tracking
    • Analyze Customer Journey
  3. Business Observability with RUM
    • Capture BizEvent from Browser
    • Analyze BizEvents
  4. Business Journey Automation
    • Generate Business Flow using CoPilot
    • Configure Dynatrace Workflow Automation
    • Analyze Business Journey BizEvents
    • Analyze Business Flow

Technical Specification#

Technologies Used#

Reference Architecture#

N/A

Continue#

In the next section, we'll review the prerequisites for this lab.